Our agents are trained to provide timely, attentive, upbeat service to your customers, and make sure their needs are met in a manner that reflects positively on your business.

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• Respond to customer emails in a timely and effective manner.

• Respond Promptly to Facebook Messenger inquiries.

• Clear and concise communication within the guidelines set by the client.

• Real time tracking and escalating of issues.

• Refunds processing and order cancellations when needed.