CUSTOMER SERVICE
Home / Customer Service
CUSTOMER SERVICE
Our agents are trained to provide timely, attentive, upbeat service to your customers, and make sure their needs are met in a manner that reflects positively on your business.
-
Respond to customer emails in a timely and effective manner.
-
Respond Promptly to Facebook Messenger inquiries.
-
Clear and concise communication within the guidelines set by the client.
-
Real time tracking and escalating of issues.
-
Refunds processing and order cancellations when needed.
CUSTOMER SERVICE PACKAGES
Upscale Your Service
BASIC PACKAGE
-
Customer e-mails
-
Social media chat
-
Social media comment engagement
-
Social media monitoring
-
Tracking
PREMIUM PACKAGE
-
Customer e-mails
-
Social media chat
-
Social media comment engagement
-
Social media monitoring
-
Tracking
-
Ali Express disputes
-
PayPal disputes
ADVANCED PACKAGE
-
Customer e-mails
-
Social media chat
-
Social media comment engagement
-
Social media monitoring
-
Tracking
-
Ali Express disputes
-
PayPal disputes
-
Suppliers contact