CUSTOMER SERVICE
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CUSTOMER SERVICE
Our agents are trained to provide timely, attentive, upbeat service to your customers, and make sure their needs are met in a manner that reflects positively on your business.
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Respond to customer emails in a timely and effective manner.
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Respond Promptly to Facebook Messenger inquiries.
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Clear and concise communication within the guidelines set by the client.
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Real time tracking and escalating of issues.
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Refunds processing and order cancellations when needed.

CUSTOMER SERVICE PACKAGES
Upscale Your Service
BASIC PACKAGE
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Customer e-mails
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Social media chat
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Social media comment engagement
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Social media monitoring
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Tracking
PREMIUM PACKAGE
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Customer e-mails
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Social media chat
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Social media comment engagement
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Social media monitoring
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Tracking
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Ali Express disputes
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PayPal disputes
ADVANCED PACKAGE
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Customer e-mails
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Social media chat
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Social media comment engagement
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Social media monitoring
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Tracking
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Ali Express disputes
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PayPal disputes
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Suppliers contact