CUSTOMER SERVICE PACKAGES
Our agents are trained to provide timely, attentive, upbeat service to your customers, and make sure their needs are met in a manner that reflects positively on your business.
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Respond to customer emails in a timely and effective manner.
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Respond Promptly to Facebook Messenger inquiries.
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Clear and concise communication within the guidelines set by the client.
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Real time tracking and escalating of issues.
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Refunds processing and order cancellations when needed.
CUSTOMER SERVICE PACKAGES
Upscale Your Service
BASIC PACKAGE
Customer e-mails
Social media chat
Social media comment engagement
Social media monitoring
Tracking
PREMIUM PACKAGE
Customer e-mails
Social media chat
Social media comment engagement
Social media monitoring
Tracking
Ali Express disputes
PayPal disputes
ADVANCED PACKAGE
Customer e-mails
Social media chat
Social media comment engagement
Social media monitoring
Tracking
Ali Express disputes
PayPal disputes
Suppliers contact
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